Apple ID Verification Failed? Here is the solution!


You need to sign in to your Apple ID, but account verification failed. No matter what you try, you can’t seem to sign in with your Apple ID. In this article, I’ll walk you through how to fix the issue that’s causing your Apple ID verification to fail.

Do you need a verification code?

One of the easiest ways to regain access to your Apple ID is through Apple’s two-factor authentication process. If two-factor authentication is enabled, you’ll need to enter a verification code. If two-factor authentication is not enabled, continue to the next step!

Get Verification Code Via Text Message or Phone Call

  • Sign in on a new device or browser with your Apple ID and password.
  • Look for a notification on any of your trusted Apple devices.
  • Tap Allow.
  • Enter the verification code shown to sign in.

Get Verification Code Via Text Message or Phone Call

  • On the login screen, tap “I didn’t get a verification code.”
  • Select the option to receive the code on your phone.
  • You will receive the code by text message or phone call.
  • Enter the verification code provided to log in.

Get a Verification Code in the Settings App (iPhone)

  • Open Settings on your iPhone.
  • Tap your name at the top of the screen.
  • Tap Password & security.
  • Tap Get verification code.

Get A Verification Code In System Preferences (Mac)

  • Open System Preferences on your Mac.
  • Click Apple ID.
  • Click Passwords & Security.
  • Click Get verification code.

Restart Your iPhone

Restarting your iPhone can often fix software problems, including ones that could interrupt the Apple ID verification process. The way to reset an iPhone varies depending on the model you have:

iPhones with home button

  • Hold down the power button.
  • Release the power button when “slide to power off” appears.
  • Slide the red and white power icon from left to right to turn off your iPhone.
  • Wait 30-60 seconds, then press and hold the power button again to restart your iPhone.
  • Release the power button when the Apple logo appears on the screen.

iPhones without a home button

  • Simultaneously press and hold the volume button and the side button.
  • Release both buttons when “slide to power off” appears on the screen.
  • Slide the power icon from left to right to turn off your iPhone.
  • After about 30 to 60 seconds, turn on your iPhone again by holding down the Side button.
  • Release the side button when the Apple logo appears on the screen.

Make Sure Your iPhone Is Connected to the Internet

An Internet connection is required to verify your Apple ID. It’s important to make sure your iPhone is connected to Wi-Fi or mobile data before you try to verify your Apple ID.

Check your Wi-Fi connection

Open Settings and tap Wi-Fi. Make sure the switch next to Wi-Fi is green, indicating it’s on. We recommend quickly turning the switch off and on, which can sometimes fix a minor software glitch.

Automatically Set Date and Time Settings

All sorts of problems can arise when your iPhone’s date and time aren’t set automatically. Your iPhone might think it’s in the past or future, which can prevent you from doing things like verifying your Apple ID. The best way to avoid problems with your Date & Time settings is to turn on Set Automatically.

Open Settings and tap General -> Date & time. Turn on the switch next to Set automatically. You will know the switch is on when it is green.

Sign Out With Your Apple ID

Sometimes account services require you to sign out and back in to your Apple ID before your account can be updated. Verification issues can be resolved by simply logging out and back in.

How to Sign Out and Sign Back In to Your Apple ID

  • Open Settings.
  • Tap your name at the top of the screen.
  • Scroll down and tap Sign Out.
  • Enter your password.
  • Tap Turn Off in the top right corner of the screen, if Find My iPhone is turned on.
  • Tap Sign out.
  • Go back to the main Settings page and tap Sign in to your iPhone.
  • Sign in with your Apple ID and password.

Contact Apple Support

If Apple ID verification continues to fail, it’s time to contact Apple support. There may be a problem with your Apple ID that only a senior customer service representative can resolve for you. Apple provides support online, by phone, and in person. Be sure to make an appointment if you plan on going to your local Apple Store!


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